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What is Carecube doing to prevent exposure?

Carecube is following the guidance of global health experts at the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus.

During the current climate surrounding Coronavirus, safeguarding our patients, staff and community is our number one priority and we want to share an update on what Carecube is doing to keep our patients safe while continuing to deliver world class, innovative health care services.

Before you step into our office:

  • We have drastically reduced the number of patients we are booking for appointments per hour so waiting rooms can practice safe social distancing while waiting to see our providers. This promotes safe practice against Covid-19 and allows for incredibly short waiting times!!


  • We are screening patients at the door before they enter our medical offices to assess if they could have been exposed to an infected person or are displaying symptoms currently before they are let into the office. If anyone triggers in any areas, we must turn them away from the office and see them an alternative way (phone or virtual visit).


  • We are posting updates of health advice and news surrounding Covid-19 on all our social media channels and Carecube website so you can stay up to date with our practices and city wide news involving Covid-19.

While you are in our Office:

All of our clinic locations adhere to a newly enforced Infection Control Policy that includes our staff:

Adhering to all regular infection control policy and standard protocol such as:

  1. Washing hands before and after patient contact 
  2. Using appropriate Personal Protective Equipment (PPE) 
  3. No sleeves to come past their elbows
  4. Long hair does not come down past the shoulders and is instead tied up.
  5. All staff are in scrubs and not in their own clothes.
  6. Wipe down all equipment and surfaces used in exam rooms between patients.
  7.  Avoid touching eyes, nose and mouth.

Additionally, we:

  1.  Perform routine environmental cleaning. We wipe down all desk and table surfaces, phones, door handles and chair handles in the reception area every two hours with medical wipes.


  2.  We practice good respiratory hygiene. This means we cover our mouth and nose with our bent elbow or tissue when we cough or sneeze. Then dispose of the used tissue immediately and wash our hands/sanitize.


  3. We are staying home if we feel unwell until advised to return to work. – we advise our staff to stay home for up to 14 days if they are feeling unwell, if their illness recovers during this time they can safely return to work and adhere to our infection control policy protocol at no risk. If their illness progresses they are not to come back to work but to seek medical attention and adhere to a care plan until they are well again.


  4. We are offering Virtual Appointments via Telemedicine Platform and Facebook video conferencing for all our medical offices – telemedicine platforms allow us to carry on seeing our patients via telephone appointments or video appointments. It also allows us to share with you lab results and medical documents you require. It allows the physician to continue to engage with the patient and care for you while completely eliminating everyone’s risk of exposure. 

If you are visiting our offices please:

  1. Practice safe social distancing of 6ft (2m) between you and other visitors.


  2. Wash your hands or sanitize upon entering the practice and any time after you touch a surface or your face and again when you leave the office.


  3. If you cough or sneeze, do so into the crease of your elbow or into a tissue and immediately wash your hands. We will immediately take your temperature if this occurs and you may be asked to leave the clinic and be seen at an alternative time.


  4. Be kind. Racial abuse or stigmatising will not be tolerated in our offices. You will be sent home and not be seen if you display any conduct of this nature.


  5. If you are experiencing any symptoms please do not come in, you will be screened at the door and turned away if you have symptoms currently. This is to safeguard our patients, staff and community. Please refer to our Everything you Need to Know About Coronavirus page for more information on this. 

While you are away from our offices:

  1. We are posting updates of health advice and news surrounding Covid-19 on all our social media channels and Carecube website so you can stay up to date with our practices and city wide news involving Covid-19.


  2. We are here for you! Your health and wellbeing is our priority at Carecube and we are still offering appointments to those who require them around the above parameters during regular business hours. You are not alone, we are in this together and Carecube will always be here to care about you. 

For more information on how to proceed during the current climate surrounding Covid-19 please follow this link: 

To stay up to date on Covid-19 guidance in New York:

For information on Testing:

For latest updates:

Care, for all aspects of life

Call or come into your local CareCube today to learn how we can help you!